T/SFX 01-2024 Active Group standards

T/SFX 01-2024 The quality-oriented gradient cultivation service specifications of SME ladder support organizations

Publish Date: 2024-01-31 Implement Date: 2024-02-05 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/SFX 01-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: Integrated services

Publish Date: 2024-01-31

Implement Date: 2024-02-05

Scope

Scope: This document stipulates the basic requirements, service objects, and content, service process, evaluation and improvement, and other service requirements for high-quality SME graded cultivation service agencies. This document is applicable to cultivating high-quality SMEs and service agencies that provide services for high-quality SME graded cultivation. Main technical content: Chapters 4 to 7 of this standard focus on elaborating the various requirements of service standards. Chapter 4 mainly elaborates on the basic requirements of service agencies, service personnel, and management systems that provide cultivation services. Chapter 5 introduces the provision of cultivation services, including the definition of service objects and service content. Chapter 6 focuses on the service process, detailing the requirements for the entire process of business negotiation, agreement signing, status diagnosis, plan formulation, implementation guidance, effectiveness evaluation, project summary, service tracking, and material archiving. Chapter 7 elaborates on the service requirements for evaluation and improvement in the later stage of service, including satisfaction evaluation, continuous improvement, and effect evaluation.