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GB/T 32320-2015 Active
GB/T 32320-2015 Basic requirements of bank branches services
Abstract
This standard stipulates the basic contents of service environment, service functions, service management, and consumer rights protection in bank outlets.
This standard applies to the service provision of fixed bank outlets. For innovative outlets such as community banks and off-site self-service banks, relevant requirements for hardware facilities configuration in this standard can be partially referenced.
General Product Information
| Document Type | National standards |
|---|---|
| Standard Status | Active |
| Standard Code | GB/T 32320-2015 |
| CCS | Finance, insurance |
| ICS | Financial services, banking, monetary systems, and insurance |
| Implement Date | 2016-06-01 |
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