T/CQJR 007-2023 Active

Scope: This document specifies the technical requirements for audio and video applications in banking industry convenience services, including service functions, service channels, general technical requirements, intelligent technology requirements, etc. This document is applicable to the design, development, and testing evaluation of audio and video applications by relevant banking institutions; Main technical content: 1. Architecture of audio and video applications for banking industry convenience services: a) Basic support: Build the basic support capabilities for audio and video applications, including system registration and configuration, message services, monitoring, system logs, system management, etc.; b) Banking financial business systems: Existing financial business systems that interact with audio and video applications for business data; c) Digital capabilities: Build the core capabilities of audio and video applications. Audio and video communication capabilities are the foundation of "contactless" financial services. AI algorithm capabilities meet the compliance and convenience requirements of "contactless" financial services through intelligent technology. Identity verification capabilities verify users' real identities by combining external personal identity data. E-signature capabilities meet the needs of online business processing. The imaging platform realizes functions such as storage, playback, and quality inspection of audio and video data; d) Access center: The access center provides audio and video service capabilities for front-end applications, including authentication of business permissions and capability permissions, service routing functions, and management of access logs; e) Front-end support: Front-end support realizes the access of various front-end service functions, including plug-in and client-side functions; f) Service functions: Financial services provided by audio and video applications for the banking industry; 2. General te