T/ZTAC 001-2024 Active

Main technical content: 1. Scope 2. Normative reference documents 3. Terms and definitions 3.1 Shopping centers 3.2 Civilized consumption services 4. Hardware configuration requirements 4.1 Signage and slogan setup 4.2 Sanitary facilities setup 4.3 Public facilities setup 4.4 Exterior building maintenance 5. Service personnel requirements 5.1 Appearance and attire 5.2 Etiquette and behavior 5.3 Service language 5.4 Food and beverage conservation requirements 6. Consumer guidance requirements 6.1 Guidance for civilized shopping 6.2 Guidance for civilized dining 6.3 Other guidance 7. Assessment and evaluation 7.1 Assessment and evaluation institutions 7.2 Assessment and evaluation expert groups 7.3 Assessment and evaluation content 7.4 Assessment and evaluation process