T/CAMA 85-2023 Active

Scope: This document specifies the requirements for the repair service capabilities of agricultural machinery repair businesses, agricultural machinery dealers with repair services, and agricultural machinery cooperatives (hereinafter collectively referred to as "agricultural machinery repairers"), including organizational management, repair personnel, facilities and equipment, parts management, repair operations, and safety and environmental protection, as well as evaluation methods and grade determination for repair service capabilities. This document is applicable to the evaluation of the repair service capabilities of agricultural machinery repairers. Main technical content: - Preface - II1 Scope - XII Normative references - XIII Terms and definitions - XIV Evaluation requirements - XIV.1 Organizational management - XIV.2 Repair personnel - XIV.3 Facilities and equipment - XIV.4 Parts management - XIV.5 Repair operations - XIV.6 Safety production and environmental protection - XV Evaluation methods - XV.1 Evaluation methods - XV.2 On-site audit - XV.3 Survey of agricultural machinery repair customer satisfaction - XV.4 Scoring and calculation methods - XVI Grade determination - Appendix A (informative) - Instruments and equipment that agricultural machinery repairers should be equipped with - Appendix B (informative) - On-site audit record form for agricultural machinery repairers' repair service capabilities - Appendix C (informative) - Survey record form for agricultural machinery repair customer satisfaction