T/BIA 3-2020 Active Group standards

T/BIA 3-2020 Information technology services (IT services) operation and maintenance, user unit implementation standard

Publish Date: 2020-09-01 Implement Date: 2020-09-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/BIA 3-2020

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Information processing technology

ICS Name: Integrated Information Technology (IT)

Publish Date: 2020-09-01

Implement Date: 2020-09-01

Scope

Scope: This standard specifies the general requirements for user units to establish, maintain, and improve the operation and maintenance services of their information technology systems. This standard applies to the construction, management, and evaluation of the IT operation and maintenance service capabilities of user units; Main technical content: This standard, combined with business needs and regulatory requirements, clarifies the IT operation and maintenance service system of user units and the responsibilities, process relationships, and responsible entities. It standardizes the organization management, capability management, operation and process management, and support and guarantee management involved in the construction of the IT operation and maintenance service system of user units, and proposes the basic requirements and evaluation key indicators of each element of the IT operation and maintenance system. This standard applies to IT system user units in Beijing for the construction, management, and evaluation of their own IT system operation and maintenance service capabilities.