T/WHAF 001-2019 Active Group standards

T/WHAF 001-2019 Operational and maintenance specifications for public security video surveillance systems

Publish Date: 2019-06-06 Implement Date: 2019-07-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/WHAF 001-2019

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Security and Alarm System

ICS Name: Integrated Information Technology (IT)

Publish Date: 2019-06-06

Implement Date: 2019-07-01

Scope

Scope: This standard specifies the terms and definitions, operation and maintenance requirements, operation and maintenance processes, work content, safety, costs, assessment, and data management for video surveillance systems for public safety prevention. Main technical content: 1. Basic requirements: The standard clarifies the requirements for construction/use units and operation and maintenance service units. According to different service levels, the operation and maintenance services are divided into Level I, Level II, and Level III. Based on the service level, the maintenance and repair units provide different quality levels of services and maintenance costs to the construction/use units, which are described through the following SLA indicators. 2. Operation and maintenance service work procedures: The operation and maintenance service work mainly includes three aspects: daily maintenance, fault handling, and important protection. The work procedures of daily maintenance, fault handling, and important protection are described respectively. 3. Work content and requirements: According to the three contents of operation and maintenance service work, the work content and requirements of daily maintenance, fault handling, and important protection are described respectively. 4. Safety operation and maintenance management: It describes data collection, resource classification, and safety, confidentiality, and construction safety from various aspects. 5. Cost budget standard: It describes the cost budget from two aspects: operation and maintenance service cost budget and project construction cost budget. 6. Operation and maintenance assessment: It describes the assessment targets and methods for items such as average response time to incidents, on-time resolution rate of incidents, overtime response rate to incidents, point failure rate, and video image integrity rate.