T/JQX 001-2023 Cleaning Service Enterprise Management Maturity Evaluation System

Scope

Scope: This standard specifies the terms and definitions, evaluation methods, evaluation grade classification and symbols, evaluation organizations, application materials, and evaluation processes for the evaluation of management maturity of cleaning service enterprises, as well as evaluation certificates and badges. This standard applies to the evaluation of management maturity of enterprises registered with the Tianjin Municipal Administration for Market Regulation and holding membership in the Tianjin Cleaning Industry Association (hereinafter referred to as the "Association"). Main technical content: 5. Evaluation grade classification and symbols 5.1 The evaluation of the management maturity of cleaning service enterprises is conducted based on eight key elements and 33 sub-items, including enterprise strategy, rules and regulations, employees, facilities and equipment, service projects, on-site project management, service quality control, and monitoring and improvement. The specific evaluation items and scoring criteria are detailed in T/JQX001-2023 Standard (see Appendix A). 5.2 The evaluation grades are divided into three levels: three-star, four-star, and five-star, with higher grades indicating higher management maturity and better cleaning service quality. 5.3 The grade badge of cleaning service enterprises consists of a five-pointed star, the Association's logo, and the words "Star-rated Cleaning Service Enterprise". 5.4 The specific grade requirements are as follows: - Three-star (Qualified Management): 150 points (inclusive) to 200 points - Four-star (Excellent Management): 201 points (inclusive) to 250 points - Five-star (Outstanding Management): 251 points (inclusive) and above 6. Evaluation organizations, application materials, and evaluation process 6.1 The evaluation of the management maturity of cleaning service enterprises is conducted by the Association's Evaluation Committee, which shall consist of but not limited to senio

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