T/SHSPTA 004-2023 Drug DTP model service quality system construction guidelines
T/SHSPTA 004-2023 Drug DTP model service quality system construction guidelines
Basic Information
Scope
This document specifies the requirements for the construction of a quality management system for the DTP (Direct To Patient) mode of drug services in retail pharmacies, including general requirements, personnel and training, service environment and facilities and equipment, computer systems, system construction, business operation processes, pharmaceutical services, emergency response, file management, and service evaluation. This document is applicable to the construction of a quality management system for the DTP mode of drug services in retail pharmacies. Enterprises that undertake drug distribution services after being reviewed according to the requirements of medical security departments and aid foundations in different regions may refer to and use this document for reference.