T/CATIS 001-2022 Cross-border e-commerce overseas warehouse operation and service management specification
T/CATIS 001-2022 Cross-border e-commerce overseas warehouse operation and service management specification
Basic Information
Scope
This standard specifies the scope of operation and service management of cross-border e-commerce overseas warehouses, normative reference documents, operational management requirements, service management requirements, service quality evaluation, and service performance evaluation. This standard applies to enterprises registered in the People's Republic of China as the operating entities, or to relevant institutions established by Chinese enterprises overseas as the operating entities, which provide customers with basic services such as overseas warehousing, transit and distribution, product management, and final delivery, as well as related value-added services such as customs clearance, compliance consulting, marketing, and supply chain finance. For overseas warehouses built and used by enterprises themselves or those providing services for cross-border e-commerce import businesses, they may refer to some provisions of this standard for implementation.