T/GRM 005-2020 Green mine consulting service provider service capability evaluation standard
T/GRM 005-2020 Green mine consulting service provider service capability evaluation standard
Basic Information
Scope
Scope: This standard specifies the basic requirements, service process, service capabilities, customer service, and supervision and management requirements for green mine consulting service units. Applicable to green mine consulting service units engaged in business and service activities within the territory of the People's Republic of China, unless otherwise stipulated by laws and regulations; Main technical contents: 1. Basic requirements for green mine consulting service units; 2. Facility and equipment configuration, organizational management, system management, and corporate reputation; 3. Service process and service summary; 4. Service capabilities, personnel capabilities, and industry experience; 5. Customer service, information platform, and customer relations; 6. Supervision and management, government supervision, and industry self-discipline.