T/CPMI 001-2017 Property management model project service specification
T/CPMI 001-2017 Property management model project service specification
Basic Information
Scope
Scope: This standard specifies the service requirements for model property management projects in residential and public properties. This standard applies to property service enterprises creating model property management projects; Main technical content: 1. Scope 2. Terms and definitions 3. General provisions 4. Requirements for residential property demonstration projects 4.1 Basic management 4.2 Customer service 4.3 Management of common areas of buildings 4.4 Management of shared facilities and equipment 4.5 Order maintenance management 4.6 Environmental hygiene management 4.7 Greening maintenance management 4.8 Innovation and operational efficiency 5. Requirements for public property demonstration projects 5.1 Basic management 5.2 Customer service 5.3 Management of common areas of buildings 5.4 Management of shared facilities and equipment 5.5 Order maintenance management 5.6 Environmental hygiene management 5.7 Greening maintenance management 5.8 Innovation and operational efficiency