T/ZQCSH 079-2021 Active Group standards

T/ZQCSH 079-2021 The service specifications for the negotiation area of a car 4S store

Publish Date: 2021-09-16 Implement Date: 2022-05-16 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZQCSH 079-2021

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Consumer services

Publish Date: 2021-09-16

Implement Date: 2022-05-16

Scope

Main technical content: 1. Scope 2. Normative reference documents 3. Terms and definitions 4. Requirements 5. Services 6. Service evaluation Appendix A (informative) – Sales negotiation techniques Appendix B (normative) – Customer satisfaction survey form

Development Information

Related Standards

GB/T 16766-1997 Replaced

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Publish Date: 1997-04-01

GB 5296.1-1997 Replaced

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GB/T 18760-2002 Replaced

GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods

Publish Date: 2002-06-20

GB/T 5296.6-2004 Replaced

GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture

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SB/T 10400-2006 Active

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GB/T 5296.5-2006 Replaced

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