T/CPMI 012-2021 Guidelines for Property Services in Higher Education Institutions
T/CPMI 012-2021
Basic Information
Scope
Scope: This document specifies the service requirements, management requirements, and evaluation requirements for property management projects in higher education institutions. This document applies to the management and service activities of property management projects in higher education institutions, as well as to the evaluation of property services by relevant parties; Main technical content: 1. Scope 2. Normative reference documents 3. Terms and definitions 4. Service requirements 4.1 Customer service 4.2 Management of buildings and facilities 4.3 Order maintenance management 4.4 Environmental management 4.5 Emergency management 4.6 Special services 5. Management requirements 5.1 Basic requirements 5.2 Specific requirements 6. Evaluation requirements 6.1 Assessment criteria for service requirements 6.2 Audit criteria for management requirements