T/DE 1-2020 Online diagnosis and treatment service specifications for infectious disease outbreaks
T/DE 1-2020 Online diagnosis and treatment service specifications for infectious disease outbreaks
Basic Information
Scope
Scope: This standard specifies the terms and definitions, basic requirements, in-epidemic services, post-epidemic services, and quality supervision for online consultation services during infectious disease outbreaks. This standard applies to Internet medical service platforms and Internet hospitals providing online consultation services during infectious disease outbreaks. Main technical content: This standard stipulates the terms and definitions, basic service requirements, in-epidemic services, post-epidemic services, and quality supervision for online consultation services during infectious disease outbreaks; it applies to the provision of online consultation services during infectious disease outbreaks. This standard is a normative standard. Firstly, it proposes the basic requirements for services, namely, providing online services around seven basic requirements: functionality, openness, convenience, efficiency, safety, economy, and civility. To ensure the clarity and completeness of the standard structure, the related content of platform construction, qualification certification, and security traceability is also incorporated into the basic requirements chapter. The main content of online consultation service standards includes two modules: in-epidemic services and post-epidemic services. In-epidemic services include online outpatient services, consultation services, guidance on home medical observation, and services for special groups. Post-epidemic services include guidance on home isolation, medical treatment, and psychological rehabilitation counseling. In the standard, the corresponding service content and requirements are given for the particularities of sudden infectious disease outbreaks and online consultation services. Finally, the standard sets out the quality supervision requirements for online consultation services, so as to form a closed-loop management of the service process, ensure the safety bottom line, and continuously standardize service p