GB/T 16177-1996
Replaced
DB53/T 360-2011
Active
Yunnan ProvinceLocal standards
DB53/T 360-2011 DB53/T 360-2011 Code for Specification of VIP Services at Civil Airports
DB53/T 360-2011 DB53/T 360-2011 Code for Specification of VIP Services at Civil Airports
Price:
$ 30
Basic Information
Standard Code:
DB53/T 360-2011
Standard Type:
Local standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
\nAirport ground service systems and equipment
ICS Name:
Air transport
Publish Date:
2011-08-15
Implement Date:
2011-12-01
Scope
This standard specifies the basic requirements for VIP service infrastructure and personnel at civil airports, as well as their behavioral norms, pick-up and drop-off services, management of guests' forgotten items, complaint handling, and service quality supervision and assessment. This standard applies to VIP services at civil airports during arrivals and departures.
Development Information
Related Standards
GB/T 18041-2000
Replaced
GB/T 18041-2000 Civil aviation cargo transportation terminology
GB/T 18360-2001
Replaced
GB/T 18360-2001 Evaluation of public air transport service quality
GB 18432-2001
Abolished
GB 18432-2001 Classification for ground accidents of civil aviation
GB/T 18764-2002
Replaced
GB/T 18764-2002 Civil aviation terminology of passenger transportation
GB/T 16177-2007
Replaced