T/GMZX 003-2023 Abolished Group standards

T/GMZX 003-2023 Guidelines for Offline Physical Stores' No-Reason Return and Exchange Services

T/GMZX 003-2023

Publish Date: 2023-06-20 Implement Date: 2023-06-20 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/GMZX 003-2023

Standard Type: Group standards

Standard Status: Abolished

is_force_gb: no

CCS Name: -

ICS Name: Terminology (principles and coordination and cooperation)

Publish Date: 2023-06-20

Implement Date: 2023-06-20

Scope

Main technical content: This document provides guidance on the no-reason return and exchange service in offline physical stores, as well as terms and definitions, basic principles, operator requirements, personnel requirements, return and exchange methods, return and exchange conditions, return and exchange service processes, dispute resolution, service evaluation and improvement, and provides relevant information.