GB/T 3533.1-1983
Replaced
T/CAPS 001-2019
Active
Group standards
T/CAPS 001-2019 Customer Satisfaction Index Evaluation System
T/CAPS 001-2019 Customer Satisfaction Index Evaluation System
Price:
$ 20.00
Basic Information
Standard Code:
T/CAPS 001-2019
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Economic and cultural
ICS Name:
General Principles of Standardization
Publish Date:
2019-06-01
Implement Date:
2019-07-01
Scope
Scope: This standard applies to third-party comprehensive customer satisfaction evaluations of institutions. Self-evaluations or other forms of customer satisfaction evaluations may be used for reference. Third parties using this standard must obtain written authorization from the China Society of Productivity, otherwise they will be held accountable for their actions. Main technical content: This standard applies to third-party comprehensive customer satisfaction evaluations of institutions. Self-evaluations or other forms of customer satisfaction evaluations may be used for reference. Third parties using this standard must obtain written authorization from the China Society of Productivity, otherwise they will be held accountable for their actions.
Development Information
Related Standards
GB/T 12366.1-1990
Replaced
GB/T 12366.1-1990 Guideline for the work of complex standardization—Principle and method
GB/T 12366.2-1990
Replaced
GB/T 12366.2-1990 Guideline for the work of complex standardization—General requirements of complex standardization for industrial products
GB/T 12366.3-1990
Replaced
GB/T 12366.3-1990 Guideline for the work of complex standardization—General requirements of complex standardization for agriculture products
GB/T 12366.4-1991
Replaced
GB/T 12366.4-1991 Guideline for the work of complex standardization—Drafting method for program of standard-complex
GB/T 12366.5-1991
Abolished