T/CAMMT 45-2022 Additive manufacturing 3D printing maker space service specification

Scope

Scope: This document specifies the service model, product design services, product manufacturing services, education and training services, service guarantee, and service quality evaluation and improvement of 3D printing maker spaces. This document is applicable to the services of 3D printing maker spaces; Main technical content: Foreword III1 Scope 12 Reference to normative documents 13 Terms and definitions 14 Service model 24.1 Overview 24.2 Service recipients 24.3 Classification of service models 25 Product design services 35.1 Supporting software and hardware 35.2 Designer capabilities 35.3 Service process 35.4 Information communication 35.5 Quote review 45.6 Order confirmation 45.7 Design modeling 45.8 Design delivery 45.9 Tracking and feedback 46 Product manufacturing services 46.1 Supporting software and hardware 46.2 Manufacturing personnel capabilities 56.3 Service process 56.4 Information communication 56.5 Quote review 66.6 Order confirmation 66.7 Production services 66.8 Product delivery 66.9 Tracking and feedback 67 Education and training services 77.1 Supporting software and hardware 77.2 Training personnel capabilities 77.3 Service process 77.4 Service consultation 77.5 Order confirmation 87.6 Training services 87.7 Service feedback 88 Service guarantee 88.1 Maker spaces 88.2 Equipment management 88.3 Information security 88.4 Production safety 88.5 Environmental protection 89 Service quality evaluation and improvement 89.1 Customer satisfaction 99.2 Improvement and enhancement Appendix A (Informative) Service quality evaluation 13 Figure 1 Schematic diagram of 3D printing maker space service model 2 Product design service process diagram 3 Product manufacturing service process diagram 5 Education and training service process diagram 7 Table A.1 Service qualit

Development Information

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