T/SHMHZQ 035-2023 Community Home-Based Elderly Care Services Basic Standards
T/SHMHZQ 035-2023 Community Home-Based Elderly Care Services Basic Standards
Basic Information
Scope
Main technical content: Foreword 1. Scope 2. Normative reference documents 3. The following terms and definitions apply to this document 4. Basic requirements 4.1 Institutional requirements 4.2 Personnel requirements 5. Institutional management requirements 5.1 Establish a sound management system 5.2 Emphasize employee training and management 5.3 Strengthen cooperation with the community 5.4 Enhance risk management 5.5 Optimize service processes 5.6 Establish an informatized management system 6. Service content and standard requirements 6.1 Service content 6.2 Standard requirements 7. Service process 7.1 Service reception 7.2 Needs assessment 7.3 Service plan 7.4 Service implementation 7.5 Supervision and evaluation 7.6 Case closure and follow-up 8. Evaluation and improvement 8.1 Evaluation and improvement 8.2 Evaluation and assessment