SB/T 10990-2013 Active Industry standards-Business

SB/T 10990-2013 Specification of after-sales service for furniture

Publish Date: 2013-04-16 Implement Date: 2013-11-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: SB/T 10990-2013

Standard Type: Industry standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: Consumer services

Publish Date: 2013-04-16

Implement Date: 2013-11-01

Pages: 12 pages

Scope

This standard specifies the basic requirements for institutions and personnel providing after-sales services for furniture products, as well as service norms and requirements such as furniture delivery, after-sales maintenance, consultation, and regular follow-ups, along with requirements for service quality supervision and complaints handling.
This standard applies to the after-sales services of furniture products.

Development Information

Word Count: 12 Thousand words Pages: 12 pages

Referenced Standards

GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture GB/T 5296.6-2025 Instructions for use of products of consumer interest—Part 6:furniture

Related Standards

GB/T 16766-1997 Replaced

GB/T 16766-1997 Basic terms of service in tourism

Publish Date: 1997-04-01

GB 5296.1-1997 Replaced

GB 5296.1-1997 Instructions for use of products of consumer interest—General principles

Publish Date: 1997-07-07

GB/T 18760-2002 Replaced

GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods

Publish Date: 2002-06-20

GB/T 5296.6-2004 Replaced

GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture

Publish Date: 2004-01-16

SB/T 10400-2006 Active

SB/T 10400-2006 Supermarket shopping environment

Publish Date: 2006-05-12

GB/T 5296.5-2006 Replaced

GB/T 5296.5-2006 Instructions for use of products of consumer interest—Part 5:Toys

Publish Date: 2006-07-11