GB/T 16784.1-1997
Replaced
DB34/T 2589-2016
Active
Anhui ProvinceLocal standards
DB34/T 2589-2016 DB34/T 2589-2016 Tourist agency customer satisfaction evaluation specifications
DB34/T 2589-2016 DB34/T 2589-2016 Tourist agency customer satisfaction evaluation specifications
Price:
$ 30
Basic Information
Standard Code:
DB34/T 2589-2016
Standard Type:
Local standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Integrated services
Publish Date:
2016-02-02
Implement Date:
2016-03-02
Pages:
14 pages
Scope
This standard specifies the terms and definitions, requirements, and methods for collecting and analyzing measurement data related to travel agency service customer satisfaction evaluations, as well as the preparation of quality analysis reports and the processing of report results. Ultimately, based on the evaluation results, effective improvement measures are proposed to enhance travel agency service customer satisfaction. This standard applies to the management of travel agency service customer satisfaction evaluations.
Development Information
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active