T/HZDS 02-2020 Fresh Yangtze River Pears E-commerce Sales Service Specification
T/HZDS 02-2020 Fresh Yangtze River Pears E-commerce Sales Service Specification
Basic Information
Scope
Main technical content: 1. Scope This document specifies the basic requirements, service processes, and service requirements for the e-commerce sales of fresh star fruit. This document is applicable to the e-commerce sales of fresh star fruit in Huazhou City. 2. Normative reference documents 3. Terms and definitions 4. Basic requirements 4.1 Star fruit products 4.2 Basic requirements for e-commerce platforms 4.3 Logistics suppliers 5. Service processes 5.1 Preliminary stage 5.2 Intermediate stage 5.3 Final stage 6. Service requirements 6.1 Determining product resource information 6.2 Product listing 6.3 Order reception 6.4 Picking and packaging 6.5 Order dispatch and delivery 6.6 After-sales service 6.7 Damage assessment standards 7. Traceability 8. Continuous improvement