T/DGAG 024-2024 Government Information Project. Service Cost Measurement Standards. System Business Operation Services

Scope

Scope: This document specifies the calculation method and standards for measuring the service costs of business operation services for government informatization projects, and defines the types of services and their requirements. This document is applicable to measuring the service costs of business operation services for government informatization projects. Main technical content: This document specifies the definition and classification of business operation services for government informatization projects, the content and requirements of services, and the calculation method and standards for service costs. This document is applicable to measuring the service costs of business operation services for government informatization projects. Infrastructure operation services: Refers to services provided to assist service users in effectively managing and improving the efficiency of government informatization project infrastructure, including the operation of government networks, government cloud platforms, and professional facilities. Data operation services: Refers to services provided to assist service users in managing, analyzing, and utilizing data resources in the system, including data governance norms, data processing, data quality management, data sharing and opening, and data application. Business operation services: Refers to services provided to support service users in applying government information systems to achieve business goals, including business processing, business topics, application management, business promotion, and government hotlines. Security operation services: Refers to services provided to assist service users in enhancing system security protection capabilities, including security management consulting, network security, data security, and special security inspections. Operation management and quality evaluation systems: Refers to systems established and maintained by service users to establish and maintain system business operation manag

Development Information

Related Standards