GB/T 17000-1997
Replaced
T/CAQP 025-2021
Active
Group standards
T/CAQP 025-2021 The Standard for Credit Evaluation of Household Appliance After-sales Service Quality
T/CAQP 025-2021 The Standard for Credit Evaluation of Household Appliance After-sales Service Quality
Price:
$ 20.00
Basic Information
Standard Code:
T/CAQP 025-2021
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Economic and cultural
ICS Name:
Other standards related to quality
Publish Date:
2021-09-30
Implement Date:
2021-09-30
Scope
Scope: This standard specifies the quality and integrity requirements for after-sales services of household appliances in five aspects, including after-sales service providers, after-sales service provision, after-sales service norms, dispute resolution for after-sales services, and quality and integrity evaluation of after-sales services, as well as the grading of quality and integrity evaluation. This standard applies to the quality and integrity evaluation of after-sales services for household appliances. Main technical content: This standard includes scope, normative references, terms and definitions, requirements for after-sales service providers of household appliances, provision of after-sales services, after-sales service norms, dispute resolution for after-sales services, quality and integrity of after-sales services, and grading of quality and integrity evaluation.
Development Information
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