T/DCSGX 001-2023 Quality infrastructure "one-stop" service station setup and service specifications
T/DCSGX 001-2023 Quality infrastructure "one-stop" service station setup and service specifications
Basic Information
Scope
Main Technical Content: This standard aims to deepen the "one-stop" service of quality infrastructure, further strengthen the construction of a coordinated service system for quality infrastructure, establish a "one-stop" quality service station, give full play to the supporting role of metrology, standards, inspection and testing, and certification, and effectively provide zero-distance services to enterprises in the district, especially small and micro enterprises, to improve their quality level, ensure quality safety, and carry out quality innovation. Based on the current situation of "one-stop" service and operation of quality infrastructure in China, this standard clearly stipulates the setting, personnel and service requirements of "one-stop" service for quality infrastructure. Specifically as follows: 1) Scope: This document specifies the setting and requirements of "one-stop" service stations for quality infrastructure, personnel and service requirements, service process, and supervision and improvement of service quality. This document is applicable to the setting and services of "one-stop" service stations for quality infrastructure. 2) Normative references: The structure and drafting rules of standard documents. The content of the following documents is an indispensable part of this document through normative references in the text. Among them, the referenced documents with a date are only applicable to the version corresponding to that date; the latest version (including all amendment sheets) of the non-dated referenced documents is applicable to this document. - GB/T 19012 Quality Management - Customer Satisfaction - Guidelines for Complaint Handling in Organizations - GB/T 19013 Quality Management - Customer Satisfaction - Guidelines for External Dispute Resolution in Organizations 3) Terms and definitions: - "One-stop service for quality infrastructure": An integrated service that combines elements such as metrology, standards, certificati