GB/T 13339-1991
Abolished
T/QAHN 002-2022
Active
Group standards
T/QAHN 002-2022 Quality Service Activity Guidelines
T/QAHN 002-2022 Quality Service Activity Guidelines
Price:
$ 20.00
Basic Information
Standard Code:
T/QAHN 002-2022
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Integrated
ICS Name:
Quality management and quality assurance
Publish Date:
2022-08-26
Implement Date:
2022-09-01
Scope
Scope: This document stipulates the general principles and procedural requirements for high-quality service activities. This document is applicable to guiding organizations and individuals in conducting high-quality service activities in a scientific and systematic manner. Main technical content: 3 Terms and definitions 4 General principles 5 Service design 5.1 Service requirements 5.2 Service planning 5.3 Service objectives 6 Service implementation 6.1 Service process 6.2 Service assurance 6.3 Service improvement 7 Service effectiveness 7.1 Value realization 7.2 Demonstration and leadership 8 Service verification Appendix A (for reference only) Evaluation score distribution table for high-quality service activity projects
Development Information
Related Standards
GB/T 13340-1991
Abolished
GB/T 13340-1991 Methods for determination and calculation of quality grading rate of products
GB/T 13341-1991
Abolished
GB/T 13341-1991 Methods for determination and accounting of quality failure rate
GB/T 19004.3-1994
Abolished
GB/T 19004.3-1994 Quality management and quality system elements—Part 3:Guidelines for processed materials
GB/T 19004.2-1994
Abolished
GB/T 19004.2-1994 Quality management and quality system element—Part 2:Guidelines for services
GB/T 19000.4-1995
Abolished