T/WEA 013-2024 The evaluation technical specifications for campus laundry and shoe washing services
T/WEA 013-2024 The evaluation technical specifications for campus laundry and shoe washing services
Basic Information
Scope
Scope: This document specifies the evaluation indicators, evaluation methods, and evaluation grades for the evaluation of campus laundry and shoe-washing services. This document is applicable to the evaluation of campus laundry and shoe-washing services. Main technical content: This document aims to enhance the quality and management of campus laundry and shoe-washing services based on their own characteristics. The implementation of campus laundry and shoe-washing services not only effectively improves the service quality of these services, but also aligns with the relevant policies and standards issued by the state for campus laundry and shoe-washing services. By conducting quality management of these services while evaluating their providers, it helps to achieve standardized, professional, and standardized development of campus laundry and shoe-washing services. This standard evaluates campus laundry and shoe-washing service organizations from four aspects: organizational capacity, service management, service process, and service results. The evaluation indicators are selected based on the functionalities, cost-effectiveness, safety, timeliness, comfort, civility, and technological advancement of these services.