T/GDMZCX 032-2019 Hakka Catering Enterprise Management and Operation Standards

Scope

Scope: This standard specifies the terms and definitions, basic principles, basic requirements for employees, dining service requirements, dining environment requirements, dish preparation requirements, Hakka cultural experiences, Hakka cultural promotion, system construction requirements, supervision and inspection, and continuous improvement for the management of Hakka catering enterprises. This standard applies to the management of Hakka catering enterprises. Main technical content: 4. Basic principles 4.1 Take Hakka traditional culture as the core of the catering enterprise's marketing, pay attention to the in-depth exploration of the connotation of Hakka traditional culture, and enable consumers to gain an exchange and experience of Hakka culture during the consumption process. 4.2 Mobilize all resources to highlight the characteristics of Hakka culture and create a dining atmosphere consistent with Hakka culture in all aspects, providing consumers with a complete and profound experience of Hakka culture and dining. 5. Basic requirements for employees 5.1 General provisions 5.1.1 Possess the professional knowledge and abilities required for the position. 5.1.2 Hold a valid certificate to perform the job. 5.1.3 Managers should master the organization and implementation of common emergency plans in the catering industry. 5.1.4 Understand basic knowledge and common sense of fire safety, labor safety, and food hygiene, and master the basic skills of relevant positions. 5.1.5 All staff should master the safe use requirements of relevant equipment. 5.1.6 Based on the enterprise's management philosophy and through education, training, skills, and experience, conduct post-training and quality cultivation, clarify the quality requirements for each position, and ensure that staff can competently perform their duties. 5.2 Appearance and manner 5.2.1 Staff should wear clothing that reflects the characteristics of Hakka traditional culture according to the requirements

Development Information

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