T/FREA 2-2022 Real estate appraisal service specification
T/FREA 2-2022 Real estate appraisal service specification
Basic Information
Scope
Main technical content: I. Establishing service standards (I) Services classified by the purpose of valuation include: real estate mortgage valuation, real estate tax valuation, real estate expropriation/requisition valuation, real estate division/merger valuation, real estate damage compensation valuation, real estate insurance valuation, real estate transfer valuation, real estate leasing valuation, transfer of construction land use rights valuation, real estate investment fund property valuation, real estate valuation for financial reporting, real estate valuation involved in various economic activities of enterprises, real estate dispute valuation, and real estate valuation for other purposes. (II) Services classified by the type of output documents include: attestation valuation and advisory valuation. II. Establishing institutional management The content includes: establishing institutional qualifications, institutional management systems, and requirements for personnel qualifications and competencies. III. Establishing service delivery The content includes: valuation procedures, service requirements, fee payment, and report delivery. IV. Establishing service quality control and evaluation improvement When encountering complaints or grievances, timely identify disputes arising during service delivery and patiently explain issues that cannot be resolved immediately. When disputes arise during service delivery, take remedial measures such as explanation or compensation based on the specific circumstances. A certain number of clients can be appointed as service quality supervisors. The quality of service delivery should be monitored and evaluated through customer satisfaction surveys, performance assessments, operational systems, and operational effectiveness assessments.