GB/T 8567-1988
Replaced
T/CESA 1299-2023
Active
Group standards
T/CESA 1299-2023 Information Technology Service Operating and Maintenance Service Capability Maturity Model。
T/CESA 1299-2023 Information Technology Service Operating and Maintenance Service Capability Maturity Model。
Price:
$ 20.00
Basic Information
Standard Code:
T/CESA 1299-2023
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Software development and system files
Publish Date:
2023-11-29
Implement Date:
2023-11-29
Scope
Main technical content: This document establishes the capability framework and capability levels of the operational and maintenance service capability maturity model, and stipulates the capability requirements for each level; the capability framework includes service management, capability elements, and service assurance; the capability levels are divided into basic level (level 4), extended level (level 3), collaborative level (level 2), quantitative level (level 1), and leading level. This document is applicable to: a) the self-capacity building, measurement, evaluation, and improvement of operational and maintenance service organizations; b) the evaluation of the service capabilities of operational and maintenance service providers by service demanders; c) the evaluation of the service capabilities of operational and maintenance service organizations by third-party agencies.
Development Information
Related Standards
GB/T 13400.1-1992
Replaced
GB/T 13400.1-1992 Terms used in network planning techniques
GB/T 13400.2-1992
Replaced
GB/T 13400.2-1992 General rule for representation on network planning techniques
GB/T 13400.3-1992
Replaced
GB/T 13400.3-1992 General program of network planning techniques used in project management
GB/T 13502-1992
Active
GB/T 13502-1992 Information processing—Program constructs and conventions for their representation
GB/T 14079-1993
Abolished