T/SHMHZQ 097-2021 Active Group standards

T/SHMHZQ 097-2021 Optometry and Eyeglass Service Specification

Publish Date: 2021-12-07 Implement Date: 2021-12-08 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/SHMHZQ 097-2021

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: Ophthalmic equipment

Publish Date: 2021-12-07

Implement Date: 2021-12-08

Scope

Scope: It specifies the terms and definitions, basic requirements, processes, and customer service management for optometry and eyewear fitting services. Applicable to optometry and eyewear fitting processes; Main technical content: 4. Basic requirements 4.1 Management requirements 4.2 Personnel requirements 4.3 Optometry 4.4 Fitting 4.5 Inspection 5. Processes 5.1 Optometry 5.2 Eyewear fitting 6. Customer service management 6.1 Basic principles 6.2 Civilized service requirements 6.3 Service quality requirements 6.4 After-sales service 6.5 Quality assurance Appendix A Appendix B