DB53/T 462.3-2013 Active Yunnan ProvinceLocal standards

DB53/T 462.3-2013 DB53/T 462.3-2013 Tourism hotel service quality evaluation Part 3: Front office services

DB53/T 462.3-2013 DB53/T 462.3-2013 Tourism hotel service quality evaluation Part 3: Front office services

Publish Date: 2013-01-15 Implement Date: 2013-04-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: DB53/T 462.3-2013

Standard Type: Local standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Entertainment, tourism

Publish Date: 2013-01-15

Implement Date: 2013-04-01

Scope

This part of DB53/T 462 specifies the requirements for switchboard services, reservation services, vehicle services, pick-up and drop-off services, doorman and luggage services, lobby duty services, check-in reception services, inquiry services, valuables storage services, checkout services, wake-up services, and business services in the front desk services of tourist hotels. This part is applicable to all types of tourist hotels and can be used as a reference for other hotels.

Development Information

Same series standard

DB53/T 462.1-2013 Evaluation of Service Quality of Tourism Hotels - Part 1: Evaluation Rules DB53/T 462.2-2013 The Evaluation of Service Quality of Tourism Hotels - Part 2: Employees' Professional Image and Behavior DB53/T 462.4-2013 Rating of service quality of tourism hotels -- Part 4: Room services DB53/T 462.5-2013 The evaluation of tourism hotel service quality - Part 5: Restaurant service DB53/T 462.6-2013 Travel hotel service quality evaluation - Part 6: Conference services DB53/T 462.7-2013 Evaluation of Quality of Tourist Hotel Services - Part 7: Recreational Services DB53/T 462.8-2013 DB53/T 462.8-2013 Tourism Hotel Service Quality Evaluation Part 8: Reception Complaint Service DB53/T 462.9-2013 The Evaluation of Service Quality of Tourist Hotels - Part 9: Maintenance, Cleaning, and Hygiene of Facilities and Equipment DB53/T 462.10-2013 The Evaluation of Service Quality of Tourism Hotels - Part 10: Safety Service

Related Standards

GB/T 14308-1997 Replaced

GB/T 14308-1997 Star-rating standard for tourist hotels

Publish Date: 1997-10-16

GB/T 18266.1-2000 Active

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Publish Date: 2000-12-05

GB/T 18266.2-2002 Replaced

GB/T 18266.2-2002 Ranking standard for sports facilities—Part 2:Star-rating standard for gymnasium

Publish Date: 2002-09-06

GB/T 17775-2003 Replaced

GB/T 17775-2003 Standard of rating for quality of tourist attractions

Publish Date: 2003-02-24

GB/T 18971-2003 Replaced

GB/T 18971-2003 General specification for tourism planning

Publish Date: 2003-02-24

GB/T 18972-2003 Replaced

GB/T 18972-2003 Classification、Investigation and evaluation of tourism resources

Publish Date: 2003-02-24