DB53/T 462.2-2013 Active Yunnan ProvinceLocal standards

DB53/T 462.2-2013 The Evaluation of Service Quality of Tourism Hotels - Part 2: Employees' Professional Image and Behavior

DB53/T 462.2-2013 The Evaluation of Service Quality of Tourism Hotels - Part 2: Employees' Professional Image and Behavior

Publish Date: 2013-01-15 Implement Date: 2013-04-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: DB53/T 462.2-2013

Standard Type: Local standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Entertainment, tourism

Publish Date: 2013-01-15

Implement Date: 2013-04-01

Scope

This part of DB53/T 462 stipulates the requirements for service competence, professional image, and service behavior that tourism hotel employees should possess. This part is applicable to all types of tourism hotels and can also serve as a reference for other hotels.

Development Information

Same series standard

DB53/T 462.1-2013 Evaluation of Service Quality of Tourism Hotels - Part 1: Evaluation Rules DB53/T 462.3-2013 DB53/T 462.3-2013 Tourism hotel service quality evaluation Part 3: Front office services DB53/T 462.4-2013 Rating of service quality of tourism hotels -- Part 4: Room services DB53/T 462.5-2013 The evaluation of tourism hotel service quality - Part 5: Restaurant service DB53/T 462.6-2013 Travel hotel service quality evaluation - Part 6: Conference services DB53/T 462.7-2013 Evaluation of Quality of Tourist Hotel Services - Part 7: Recreational Services DB53/T 462.8-2013 DB53/T 462.8-2013 Tourism Hotel Service Quality Evaluation Part 8: Reception Complaint Service DB53/T 462.9-2013 The Evaluation of Service Quality of Tourist Hotels - Part 9: Maintenance, Cleaning, and Hygiene of Facilities and Equipment DB53/T 462.10-2013 The Evaluation of Service Quality of Tourism Hotels - Part 10: Safety Service

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