SB/T 10476-2008 Active Industry standards-Business

SB/T 10476-2008 Hotel service etiquette criteria

Publish Date: 2008-09-27 Implement Date: 2009-03-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: SB/T 10476-2008

Standard Type: Industry standards

Standard Status: Active

is_force_gb: no

CCS Name: \nBasic standards

ICS Name: Integrated services

Publish Date: 2008-09-27

Implement Date: 2009-03-01

Pages: 12 pages

Scope

This standard specifies the terms and definitions of hotel service etiquette, basic service etiquette norms, and position-specific service etiquette norms.
This standard applies to current service personnel in the hotel and catering industry. Relevant service personnel in enterprises such as property management and office buildings can refer to and implement it accordingly.