T/CRCRA 008-2023 Guidelines for evaluating the service quality of study tour bases

Scope

Scope: This standard provides guidance and suggestions for evaluating the service quality of study tour bases, proposes general principles, and provides relevant information on evaluation factors such as organizational leadership, resource development and theme design, the preparation of study tour teaching materials and curriculum development, study tour activities, study tour facilities, the preparation of teaching materials and lesson plans, professional study tour guides, education and teaching management, academic research, informatization level, and satisfaction. This standard applies to all member units of the China Red Culture Research Association, as well as to the evaluation of the service quality of cultural venues and tourist attractions that organize study tour activities for primary and secondary school students. Main technical content: This standard aims to provide an implementation guide for evaluating the service quality of study tour bases, in order to guide study tour bases and their supervisory departments to clarify their responsibilities and missions of cultivating morality and fostering talents, strengthen their awareness and obligations to educate people for the Party and cultivate talents for the country, and improve the service quality of study tour bases in accordance with the laws of physical and mental growth of primary and secondary school students and the laws of education and teaching. It also provides a technical basis for standardizing service behaviors, achieving optimal order, improving service quality, and promoting common benefits.

Development Information

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