T/LYFWPPJS 02-2020 "Homejoylife" service brand hotel classification and evaluation
T/LYFWPPJS 02-2020 "Homejoylife" service brand hotel classification and evaluation
Basic Information
Scope
Main technical content: 8.1 Basic Conditions for Evaluation The checklist for basic conditions of hotels applying for the "Home Enjoy Life" service brand is provided in Appendix A. These basic conditions outline the essential requirements that applicant hotels must meet. During the evaluation process, each item is checked to confirm compliance before proceeding to the subsequent scoring phase. 8.2 Operational Quality and Facilities The requirements for operational quality and facilities of "Home Enjoy Life" service brand hotels are outlined in Table B. The total score is 500 points, and ratings are assigned based on the categories of "Excellent," "Good," "Average," and "Poor." The passing score for "Gold Crown"-level "Home Enjoy Life" service brand hotels is 400 points, and the passing score for "Silver Crown"-level hotels is 300 points. 8.3 Satisfaction Evaluation and Social Evaluation The satisfaction evaluation for "Home Enjoy Life" service brand hotels is outlined in Appendix C. The total score is 200 points, and ratings are assigned based on the categories of "Excellent," "Good," "Average," and "Poor." The passing score for "Gold Crown"-level hotels is 160 points, and the passing score for "Silver Crown"-level hotels is 120 points.