T/CSPA 01-2025 Green Housekeeping Service Code of Conduct
T/CSPA 01-2025 Green Housekeeping Service Code of Conduct
Basic Information
Scope
General Principles for Green Housekeeping Services 1. Scope This document specifies the green service requirements and green operational requirements for green housekeeping services. This document applies to green housekeeping services provided by housekeeping service agencies. 2. Normative Reference Documents The content of the following documents is an integral part of this document through normative reference. Among them, the referenced documents with a date are applicable to this document only for the version corresponding to that date; the referenced documents without a date are applicable to this document according to their latest version (including all amendment lists). GB/T 20647.8—2006 Community Service Guidelines Part 8: Housekeeping Services 3. Terms and Definitions The following terms and definitions apply to this document. 3.1 Green Housekeeping Services A service mode that adopts sustainable and green measures to reduce resource consumption and environmental pollution during the provision of housekeeping services. 3.2 Housekeeping Service Agencies Organizations, including enterprises, social groups, and platforms, that provide housekeeping services. [Source: GB/T 31772—2015, 2.1, with modifications] 3.3 Staff All personnel in management positions in housekeeping service agencies. [Source: GB/T 31772—2015, 2.3, with modifications] 3.4 Housekeepers Individuals who have obtained relevant qualifications and can directly provide housekeeping services to customers. [Source: SB/T 10847—2012, 6.4] 4. Green Service Requirements 4.1 Service Content 4.1.1 Housekeeping service agencies shall develop a list of green housekeeping services, providing at least the following categories of services: green cleaning services, healthy diet management, energy-saving and carbon-reducing household management, home space organization and storage, waste sorting and management, green childcare services, green elderly care servi