T/HNSSTA 001-2023 Sanya Surfing Tourism Service Standards
T/HNSSTA 001-2023 Sanya Surfing Tourism Service Standards
Basic Information
Scope
Scope: This standard specifies the terms and definitions of surf tourism, service rules, risk management, quality management and complaint handling services, as well as entry and exit mechanisms. This standard applies to any form of surf tourism operations within the jurisdiction of Sanya City. Other cities and counties in Hainan Province may refer to and implement it accordingly. Main technical content: - "Experiential surfing" as defined in this standard refers to surfing experience activities involving wave catching and riding under the guidance of a surf coach, without holding any surfing qualification certificates issued by international or domestic surfing organizations. - "Certified surfing" refers to surfing activities involving wave catching and riding conducted independently with a surfing qualification certificate issued by international or domestic surfing organizations. - "Surf training" refers to surfing training activities conducted by surf coaches with the aim of obtaining a surfing qualification certificate. - "Surf coaches" are professionals who have obtained a coach-level certification recognized by international or domestic surfing organizations. - "Surf tourism service practitioners" refer to individuals holding a coach-level qualification certificate issued by international or domestic surfing organizations, who must be employees of formal surf tourism enterprises, possess surfing insurance and valid health certificates, and apply for the "Sanya City Surf Tourism Service Practitioner Qualification Certificate" from the Sanya City Sports Tourism Association Surf Tourism Professional Committee (hereinafter referred to as the "Surf Tourism Professional Committee") and be registered with the Sanya City Tourism and Culture Broadcasting, Sports Bureau by the Sanya City Sports Tourism Association Surf Tourism Professional Committee. - "Surf tourism service enterprises" refer to independent legal entities with fixed actual operating ve