T/CCTAS 11-2020 Self-discipline Norms for Safe Operation of Online Booking Taxi Platform Companies
T/CCTAS 11-2020
Basic Information
Scope
Scope: This standard specifies the general requirements for the safe operation of online ride-hailing platform companies, including safety assurance, security functions and equipment, driver and vehicle safety management, safety operation management, network and information security management, complaint handling and emergency response for safety incidents, risk prevention and control, safety performance management, and the requirements for evaluating the platform company's compliance with safety operation standards. This standard applies to the safety operation management of online ride-hailing platform companies. Main technical content: This standard specifies the general requirements for the safe operation of online ride-hailing platform companies, including safety assurance, security functions and equipment, driver and vehicle safety management, safety operation management, network and information security management, complaint handling and emergency response for safety incidents, risk prevention and control, safety performance management, and the requirements for evaluating the platform company's compliance with safety operation standards.