GB/T 27308-2011
Active
National standards
GB/T 27308-2011 Conformity assessment—Requirements for bodies providing audit and certification of IT service management systems
GB/T 27308-2011 Conformity assessment—Requirements for bodies providing audit and certification of IT service management systems
Basic Information
Standard Code:
GB/T 27308-2011
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Standardized management and general provisions
ICS Name:
Product certification, institutional certification, and conformity assessment
Publish Date:
2011-12-30
Implement Date:
2012-03-01
Pages:
20 pages
Scope
This standard sets forth requirements and provides guidance for certification bodies conducting audits and certifications of information technology service management systems (hereinafter referred to as "ITSMS"), serving as a supplement to the requirements of GB/T 27021-2007.
This standard is applicable to the accreditation of certification bodies conducting audits and certifications of ITSMS.
Any organization providing ITSMS certification needs to demonstrate that it meets the requirements of this standard in terms of competence and reliability. The guiding provisions of this standard provide further explanations of these requirements.
Development Information
Referenced Standards
GB/T 24405.1-2009 Information technology—Service management—Part 1:Specification
GB/T 27021-2007 Conformity assessment—Requirements for bodies providing audit and certification of management systems
GB/T 19011-2003 Guidelines for quality and/or environmental management systems auditing
GB/T 19011-2013 Guidelines for auditing management systems
GB/T 19011-2021 Guidelines for auditing management systems
Related Standards
GB/T 12707-1991
Abolished
GB/T 14237-1993
Abolished
GB/T 14237-1993 Manufacturer's declaration of export product conformity with standards
GB/T 14436-1993
Abolished
GB/T 14436-1993 General principles of industrial product guarantee documents
GB/T 15486-1995
Abolished
GB/T 15486-1995 Calibration and testing laboratory accreditation systems—General requirements for operation and recognition
GB/T 15483.1-1999
Replaced
GB/T 15483.1-1999 Proficiency testing by interlaboratory comparisons—Part 1:Development and operation of proficiency testing schemes
GB/T 15483.2-1999
Replaced