T/WJDGC 0019-2022 Apartment property management service specifications
T/WJDGC 0019-2022 Apartment property management service specifications
Basic Information
Scope
Scope: This document specifies the definition of property services for youth talent apartments, property management service requirements, employee training, file management, and complaint management. This document applies to all relevant parties involved in the property management services of youth talent apartments in Maoming City. Main Technical Content: 1. Scope: This document specifies the definition of property services for youth talent apartments, property management service requirements, employee training, file management, and complaint management. This document applies to all relevant parties involved in the property management services of youth talent apartments in Maoming City. 2. Normative Reference Documents: The following documents are essential for the application of this document. For dated reference documents, only the version on the specified date applies to this document. For undated reference documents, the latest version (including all amendment sheets) applies to this document. - TCPMI 001–2017: Service Specifications for Model Property Management Projects - T/SAPSFM006–2022: Service Specifications for Property Cleaning - T/DJWGXH001–2018: Daily Inspection Specifications for Passenger Elevators in Property Communities 3. Definitions: - Youth talent apartments refer to service-style apartments primarily aimed at young professionals, offering living and entrepreneurial services through acquisition, renovation, or construction by the user units. 4. Property Management Service Requirements 4.1 Basic Requirements 4.1.1 Management personnel and professional operators shall obtain property management professional qualification certificates or position certificates in accordance with relevant national regulations. 4.1.2 Have complete property management plans, quality management, financial management, and file management systems. 4.1.3 Management service personnel shall wear uniforms, badges, and adhere to behavioral norms.