T/CQPRA 0015-2025 Active Group standards

T/CQPRA 0015-2025 Guidelines for Prevention and Management of Medical Disputes in Clinical Diagnosis and Treatment

Publish Date: 2025-11-17 Implement Date: 2025-11-17 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CQPRA 0015-2025

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Integrated services

Publish Date: 2025-11-17

Implement Date: 2025-11-17

Scope

This document is applicable to medical staff engaged in clinical diagnosis and treatment in general hospitals, specialized hospitals, and primary health care institutions at all levels. It can also be used as a reference by medical management departments, legal institutions, and social mediation organizations. This document stipulates the requirements for the prevention and management of medical disputes throughout the entire clinical diagnosis and treatment process, including dispute risk identification, communication management, response processes, information recording, and continuous improvement. The document adopts a dual perspective of public relations and medical management, clarifies organizational responsibilities, communication mechanisms, and graded handling standards, aiming to establish a doctor-patient relationship management system centered on communication and focused on prevention.