T/NAHIEM 10-2019 Health and beauty service specification
T/NAHIEM 10-2019 Health and beauty service specification
Basic Information
Scope
Scope: This standard specifies the service and management requirements, monitoring, measurement, and evaluation methods, as well as service evaluation methods for health and beauty service organizations. This standard applies to health and beauty service organizations with legal qualifications, and can also be used as a basis for third-party evaluations of health and beauty service organizations. This standard does not apply to medical beauty institutions. Main technical content: It standardizes and unifies the management and service process quality of health and beauty service organizations, improves the management level, service level, and sensory quality of health and beauty organizations; helps to avoid risks in the service process, achieve continuous improvement of organizational performance; and helps to improve the overall quality of the industry and promote high-quality and sustainable development of the health and beauty industry.