T/NMGCTQYFZLHH 004-2024 The Vocational Skills Training and Evaluation Standards for Conference and Exhibition Service Personnel
T/NMGCTQYFZLHH 004-2024 The Vocational Skills Training and Evaluation Standards for Conference and Exhibition Service Personnel
Basic Information
Scope
Main technical content: By formulating and using the group standard "Skill Training and Assessment Standards for Conference and Exhibition Service Personnel", we ensure the objectivity, scientificness, and accuracy of conference and exhibition service personnel, thereby achieving the purpose of further standardizing conference and exhibition services. This helps to improve the quality of conference and exhibition services and promote high-quality development of the service industry. We will further promote the work of "Improving Service and Creating Quality", cultivate a batch of high-quality and excellent conference and exhibition service personnel, and demonstrate and lead the high-quality development of conference and exhibition service quality in Inner Mongolia Autonomous Region. This document stipulates the basic requirements for skill training and assessment standards for conference and exhibition service personnel, pre-conference services, in-conference services, post-conference services, and supporting services, safety services, confidentiality services, and service quality. This document serves as a reference for conducting vocational skill training and assessment for conference and exhibition service personnel.