GB/T 19023-2003
Replaced
GB/T 43290-2023
Active
National standards
GB/T 43290-2023 Specification for common service of e-commerce reverse logistics
GB/T 43290-2023 Specification for common service of e-commerce reverse logistics
Basic Information
Standard Code:
GB/T 43290-2023
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Standardized management and general provisions
ICS Name:
Comprehensive quality
Publish Date:
2023-11-27
Implement Date:
2023-11-27
Pages:
8 pages
Scope
This document specifies the basic requirements for reverse logistics services in e-commerce, as well as the requirements for service solutions, operations and services, information services, identification and traceability, complaints and feedback, and service evaluation and improvement. This document applies to reverse logistics services provided by e-commerce logistics service providers in e-commerce models such as business-to-consumer (B2C) and business-to-business (B2B).
Development Information
Referenced Standards
GB/T 24359-2021 Quality requirements and evaluation of third party logistics service
GB/T 40480-2021 Management requirement for logistics traceable information
GB/T 18354-2001 Logistics terms
GB/T 18354-2006 Logistics terms
GB/T 18354-2021 Logistics terminology
GB/T 22080-2008 Information technology—Security techniques—Information security management systems—Requirements
GB/T 22080-2016 Information technology—Security techniques—Information security management systems—Requirements
GB/T 22080-2025 Cybersecurity technology—Information security management systems—Requirements
Related Standards
SB/T 10477-2008
Active
SB/T 10477-2008 Specification for hotel pillows
GB/T 24359-2009
Replaced
GB/T 24359-2009 Quality requirements for third party logistics service
GB/T 7826-2012
Active
GB/T 7826-2012 Analysis techniques for system reliability—Procedure for failure mode and effects analysis(FMEA)
GB/T 9414.1-2012
Active
GB/T 9414.1-2012 Maintainability—Part 1:Application guide
GB/T 31149-2014
Active