GB/T 19023-2003
Replaced
GB/T 24359-2021
Active
National standards
GB/T 24359-2021 Quality requirements and evaluation of third party logistics service
GB/T 24359-2021 Quality requirements and evaluation of third party logistics service
Basic Information
Standard Code:
GB/T 24359-2021
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Standardized management and general provisions
ICS Name:
Comprehensive quality
Publish Date:
2021-11-26
Implement Date:
2022-06-01
Publisher:
国家市场监督管理总局、国家标准化管理委员会
Technical Committee:
全国物流标准化技术委员会(SAC/TC 269)
Pages:
10 pages
Scope
本文件规定了第三方物流服务的基本要求、服务要求、风险与应急管理、投诉处理、主要服务质量指标、服务质量测评及持续改进。本文件适用于第三方物流服务的管理与评价。
Development Information
Drafting Units:
上海市质量和标准化研究院、厦门通程物流有限公司、上海市物流协会、宝供物流企业集团有限公司、深圳市凯东源现代物流股份有限公司、普洛斯投资(上海)有限公司、上海渊瑞供应链管理有限公司、上海商学院、上海第二工业大学
Drafting Persons:
杨洁明、晏绍庆、王晓燕、马娜、宋敏、路欢欢、顾小昱、陈智勇、陈震、李敏、张剑锋、张贫、郝皓、刘斌、于洋、庄智一、李天民、江平、张召翠
Replace the following standards
Referenced Standards
GB/T 18354-2001 Logistics terms
GB/T 18354-2006 Logistics terms
GB/T 18354-2021 Logistics terminology
GB/T 21071-2007 Requirement for warehousing service quality
GB/T 21071-2021 Quality requirement of warehousing service
GB/T 30333-2013 Specification for the logistics service contract
GB/T 36733-2018 Evaluation guideline for service quality
SB/T 10977-2013 Norm for warehousing operation
GB/T 30333-2025 Criteria for the logistics service contract
Related Standards
SB/T 10477-2008
Active
SB/T 10477-2008 Specification for hotel pillows
GB/T 24359-2009
Replaced
GB/T 24359-2009 Quality requirements for third party logistics service
GB/T 7826-2012
Active
GB/T 7826-2012 Analysis techniques for system reliability—Procedure for failure mode and effects analysis(FMEA)
GB/T 9414.1-2012
Active
GB/T 9414.1-2012 Maintainability—Part 1:Application guide
GB/T 31149-2014
Active