GB/T 16784.1-1997
Replaced
T/SDAS 694-2023
Active
Group standards
The "Same Line, Same Standard, Same Quality" Store Service Regulations for Domestic and Foreign Trade Products of T/SDAS 694-2023
T/SDAS 694-2023
Price:
$ 20.00
Basic Information
Standard Code:
T/SDAS 694-2023
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Integrated services
Publish Date:
2023-08-15
Implement Date:
2023-08-22
Scope
Main technical content: This document stipulates the requirements for "same line, same standard, same quality" (abbreviated as "Three Same") stores in terms of operational management systems, business premises, products and displays, facilities and equipment, staff, customer service, service evaluation and improvement, and describes the corresponding verification methods. This document is applicable to the implementation and management of customer service in "Three Same" stores for domestic and foreign trade products.
Development Information
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active