T/CAB 0177-2022 Maternity and Infant Care Service Level Classification and Venue Management General Specification

Scope

Scope: This document defines the terms and definitions of maternal and infant care service organizations and their service venues, stipulates the classification of maternal and infant care services and grades the service content and requirements, specifies the classification and basic requirements of maternal and infant care service personnel, and proposes general norms for the equipment and facilities, supplies and instruments, environmental hygiene, financial management, institutional inspections, disposal and rectification of unqualified services, complaint handling, and documents and records in maternal and infant care service venues. This document applies to the management of maternal and infant care service organizations, their service venues, and service personnel that provide non-medical services to customers; Main technical content: Based on the different needs of service recipients for maternal and infant care services, the specific services provided by maternal and infant care service organizations, and the different work experience and service skills of maternal and infant care service personnel, the services provided by maternal and infant care service venues are divided into one-star, two-star, three-star, four-star, and five-star levels, with one-star being the lowest level and five-star being the highest level. As the first group standard to grade the content and requirements of maternal and infant care services, it reflects the market principle of "quality determines price and high quality commands higher prices", and can be used as a reference for the quality assessment of maternal and infant care service organizations. On this basis, general norms are also proposed for the facilities, environment, safety, and management of maternal and infant care service venues.

Development Information

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