T/CSCA 120034-2020 Hospital property management service certification requirements
T/CSCA 120034-2020 Hospital property management service certification requirements
Basic Information
Scope
Main technical content: This document specifies the normative requirements for the certification of hospital property management services, including service requirements, management requirements, and certification evaluation requirements. Service requirements include the basic requirements for hospital property management service enterprises, as well as customer service, building and facility operation and maintenance services, environmental cleaning, transportation management, order maintenance, greening maintenance, auxiliary medical management, and continuous improvement. Management requirements include general requirements, specific requirements, and basic requirements. Service certification evaluation includes certification criteria, certification models, and certification results, etc.